Infrastructure > Cloud

Liverpool City Council awards £10.3m ICT services contract

Neil Merrett Published 22 April 2016

Computacenter among several suppliers to be awarded place on three year multi-lot agreement to provide hardware and software services to organisations across the city


Computacenter is among a number of suppliers to be awarded places on a £10.3m ICT services framework agreement with Liverpool City Council that will cover a range of products and services.

Launched as a replacement for a previous agreement to provide hardware, software, support, maintenance and professional services functions, the framework will run for an initial three year period with an option to extend for an additional 12 months.

The framework was tendered as a 7-lot agreement to try and ensure the best possible value for the authority by potentially appointing a number of separate suppliers to cover the authority's ICT needs.

Computacenter is present on all of the lots with the exception of the support and maintenance category that was awarded exclusively to Newcorp Computer Services Limited.

The individual lots are broken down as follows:

- Lot 1. Hardware, supported by Computacenter, Stone Computers and Insight Direct
- Lot 2. Software, supported by Computacenter, Bytes Software Services and COMPAREX
- Lot 3. Professional Services, to be supported by Computacenter, Phoenix Software and Computeam
- Lot 4. Support and Maintenance, to be supported by Newcorp Computer Services
- Lot 5. e-Catalogue, to be supported by Computacenter
- Lot 6. Hardware for schools, to be supported by Computacenter, Stone Computers and Insight Direct
- Lot 7. Software for schools, to be supported by Computacenter, Insight direct and Nviron

Alongside the framework contract, the council has also announced two separate ICT contract awards.

These deals include a learning management system with New Media Warehouse (Synergy Learning) that is valued at £260,000. The three year agreement, which went live earlier this month, replaces a previous learning management system that could be hosted either in house or a cloud-based solution.

Liverpool City Council also announced that HP has been chosen to supply hardware and monitoring support for its existing network security infrastructure that includes network management and content security services.

Also scheduled to last for three years, the £380,000 contract tender had been advertised through the Crown Commercial Service (CCS) Technology Service framework.

The contracts have been signed following the council's completion of work to in-house technology services that were formerly provided through the now defunct Liverpool Direct Limited (LDL) joint venture with BT.

Liverpool completed work to transfer its HR, IT and web service operations in-house last September as part of a wider transition strategy put in place in 2014 after it took full ownership of the LDL.

The council entered into negotiations with BT in December 2013 to find a mutual means of overhauling service delivery arrangements related to the joint venture it had formed in 2001.

While the council previously praised the "commercial expertise, service transformation and resources" provided under the LDL agreement with BT, the authority cited a need to find £156m in additional savings as a driver to intensify efforts to curb supplier spending and overhaul back office functions.

Related articles:

Liverpool targets ICT spend efficiency with new framework approach

Liverpool kick-starts ICT renewal as BT joint venture ends

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